This Privacy Policy describes how Royal Castle Miami (“Royal Castle,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, royalcastlemiami.com (the “Site”), or make a purchase.

Information We Collect

We collect several types of information on the Site. Some information is collected directly from you, and some information is collected automatically.

Information You Provide:
- Contact information: Name, email address, phone number (optional) when you contact us through our contact form, sign up for promotions, or create an account.
- Order information: When you place an online order, we may collect your name, billing and delivery address, phone number, payment information, and order history.
- Account information: If you create an account on the Site, we may collect your username and password.
Information Collected Automatically:
- Usage data: We may collect information about how you use the Site, such as the pages you visit, the time you spend on each page, and the links you click.
- Device information: We may collect information about your device, such as your IP address, browser type, operating system, and referring URL.
- Payment information: We may collect payment information, such as your credit card number and expiration date, when you make a purchase on the Site.

How We Use Your Information

We use the information we collect for the following purposes:

To operate and maintain the Site.
To process your orders and fulfill your purchases.
To send you order confirmations, shipping notifications, and other transactional emails.
To send you marketing communications, such as newsletters and promotions (with your consent).
To respond to your inquiries and requests.
To improve the Site and our services.
To analyze how you use the Site.
To prevent fraud and protect our business.
To comply with the law.

We may share your information with third-party service providers who help us operate the Site, process payments, and fulfill orders. These service providers are contractually obligated to keep your information confidential and secure.

We may also share your information if we are required to do so by law or if we believe that it is necessary to protect the rights, property, or safety of ourselves or others.

Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect information about your activity on the Site. Cookies are small data files that are stored on your device when you visit a website. We use cookies to help us understand how you use the Site, to improve your experience, and for marketing purposes.

You can control cookies through your web browser settings. Most browsers allow you to block cookies or to delete cookies after you have visited a website. However, if you block cookies, you may not be able to use all of the features of the Site.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website is completely secure. We cannot guarantee the security of your information.

Your California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (“CCPA”). You have the right to:

Know what personal information we collect, use, and disclose about you.
Request that we delete your personal information.
Opt-out of the sale of your personal information (we do not currently sell personal information).

You can exercise your rights by contacting us at [email protected].

Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at [email protected]. We will delete the information from our systems.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Royal Castle Miami [email protected]

Please note: This is a sample privacy policy and may need to be modified to comply with all applicable laws and regulations. You should consult with an attorney to ensure that your privacy policy is compliant.

Additional Considerations:

Payment Processing: Ensure your privacy policy aligns with the privacy policies of your payment processors.
Data Retention: Specify how long you retain customer data.
Data Breaches: Outline your procedures for handling data breaches.
Third-Party Sharing: Clearly state what types of third parties you share data with and for what purposes.
Opt-Out Options: Provide clear instructions on how customers can opt-out of marketing communications.
Compliance with Specific Regulations: If applicable, address compliance with regulations like GDPR, CCPA, or HIPAA.

Privacy Policy